Since 1912, Phillips Distilling Company has been producing high-quality spirits and popular brands. As one of America’s oldest family-owned spirits companies, the company takes pride in their independent spirit. They are committed to innovation, quality, and community.
United States Distilled Products Company (USDP) began in 1981 as a small bottling operation, producing regional brands for Midwest markets. Since its inception, USDP has grown to become a leading bottler, with a reputation for service and quality.
In 2001, USDP acquired the Phillips products and its sales in the U.S., Canada, and worldwide. That served as the birth of USDP’s move into product development.
Improving Operations — Designed to Scale
USDP came to Traust to improve operations and customer experience by enhancing its enterprise resource planning (ERP) system. The company — which now uses the Phillips Distilling Company brand name — had three main objectives for the project.
- First, they wanted to separate their financial management processes from their distribution partner’s system. The goal was to achieve greater independence and financial oversight, while eliminating manual data rekeying.
- Second, Phillips wanted to automate their business processes — including their pricing, quality control, and employee expense approvals. By automating these processes, they hoped to improve product quality, as well as customer and employee satisfaction.
- Finally, they wanted to develop new order-management capabilities that would simplify ordering and shipment tracking for Phillips’ liquor distributors.
Together, these new systems would enable Phillips to scale their operations, with the ultimate goal of growing their international business.