CASE STUDY: FIELD SERVICE

Field Service Goes Mobile

Saves Thousands of Hours in Labor

Mark is a fire suppression technician. The fire detection devices he services are state of the art. But his company’s archaic paper-based system is holding him back and restricting his efficiency.

Mark’s boss calls Traust for an enterprise mobile solution to increase the time Mark spends with clients, decrease the time he spends on paperwork, and eliminate trips to the office to re-enter client data into the company’s backend system. Soon, Mark’s boss can track his progress in real time and process tasks faster.

Jeff now spends more time with clients
and less time on paperwork.

Because of Traust’s mobile solutions, Mark now spends more time with clients and less time on paperwork. He spends less time finding his way to clients because his device’s turnkey automation updates service requests, routes, and stops in real time. And at the end of the day, Mark no longer has to stop back at the office – his mobile device updates back-end office systems automatically.

Mobile is also good news for Mark’s customers, who see more of Mark since he isn’t swamped in paperwork. In addition, an app allows customers to view statuses and updates in real-time on their laptops, tablets, or smartphones.

 MOBILE BRINGS OPERATIONAL EFFICIENCIES

AND NEW REVENUE STREAMS

Don’t let operational hurdles limit your business. Switch to a mobile solution today and make working on the go the way it should be – simple.

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Contact Traust today to learn how Monarch
can help you mobilize your field service workforce.

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